Shipping and Return Policy
All orders are shipped via USPS priority mail with FREE delivery confirmation. Nineteen Pieces does not ship to multiple addresses per order, ship to p.o. boxes, or apo/fpo addresses. Orders are processed Monday through Fridays excluding holidays. Orders received on weekends, holidays and after 12pm est will begin processing the next business day. For processing, please allow 2-3 business days. Shipping times may vary due to availability of items. You will receive an email with tracking information when the post office receives your package.
International shipping is now available!
Nineteen Pieces holds the right to refuse shipping to any order.
Your satisfaction is very important to us! If you receive your jewelry and are not satisfied with your purchase, please contact us as soon as possible. We will issue a store credit or refund. Shipping fees are not refundable. All returns must be delivered to us within 14 business days securely packaged with a copy of the invoice in unused condition. Please email us with any questions or concerns.